Browsing by Title "Customer care service as a strategy for customer retention: a case of Eram Uganda Ltd"
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Customer care service as a strategy for customer retention: a case of Eram Uganda Ltd
(Makerere University, 2023-11)This study examined how customer care service is used as a strategy for customer retention at Eram Uganda LTD. The study was guided by three objectives: To examine how customer care service is used to retain customers, to ...