Browsing by Subject "Customer needs"
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Effectiveness of electronic banking in meeting customer needs at Centenary Bank
(Makerere University, 2016-10)Centenary Bank resorted to electronic banking as a means to provide convenient, secure, efficient, reliable and less costly services to its customers. However, this strategic decision was without shortfalls contrary to ... -
Interrelationships Among Trust, Perceived Risk and Behavioral Intention for Technology Acceptance in E-banking, in Uganda, Particularly Centenary Bank
(Makerere University, 2019-05)The purpose of this research is to determine the interrelationships among trust, perceived risk and behavioral intention for technology acceptance in electronic banking in Uganda. Studies on electronic banking in developing ...