The effects of recruitment systems on employee performance case study: Kibinge coffee farmers’ cooperative society limited

Abstract

This study aimed to examine the relationship between recruitment systems and employee performance in the Kibinge Coffee Farmers' cooperative. The study used the agency theory to understand the principal-agent relationship between shareholders and executives. The study used a census survey and a sample size of 42 staff members. The results showed that recruitment process efficiency and structure received generally positive feedback, suggesting organizations could improve their recruitment procedures. However, opinions on the effectiveness of identifying candidates with the right skills and qualifications were more neutral, suggesting a need for improvement in alignment with desired qualifications. The effectiveness of recruitment systems was found to be strong, particularly in alignment with organizational goals and culture, efficient onboarding processes, and positive contributions to organizational culture. Factors impacting employee performance were explored, with a strong consensus on the positive impact of recruitment quality. Recommendations include refining recruitment practices, considering diversity and inclusivity in hiring decisions, reviewing communication strategies, screening unsuitable candidates, and exploring strategies to refine and standardize recognition and reward mechanisms. Future research could explore the experiences and perspectives of different age cohorts, investigate how employees' educational backgrounds influence their perceptions of recruitment systems, and conduct longitudinal studies to provide a more comprehensive understanding of recruitment system changes over time.