Browsing School of Business (SB) Collections by Subject "Banking sector"
Now showing items 1-16 of 16
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Analysis of customer churn in Ugandan commercial banks: a case study of Stanbic Bank
(Makerere University, 2021-02)The main purpose of this study was to analyze customer churn in Ugandan Commercial Banks with particular attention to Stanbic Uganda Holdings Limited as the case study. The study was guided by a number of related objectives ... -
An analysis on the financial performance of Tropical Bank Uganda Limited
(Makerere University, 2019-11)The purpose of this study was to analyze the financial performance of Tropical Bank Limited, identify the causes of poor financial performance and find out possible solutions that can improve on the performance of the bank. ... -
Assessing the role of operational risk management in Uganda’s banking sector : a case study of NC Bank Uganda
(Makerere University, 2019-11-18)The rapid technological innovations in the banking sector, revolutionary advances in information networks, financial deregulation and globalization has opened numerous banks world over to the dangers of operational risk. ... -
Assessing the role of procurement management and financial performance in banking sector in Uganda: A case study of DFCU Bank Uganda
(Makerere University, 2014-06)This study looked at the role of procurement management and financial performance in banking sector in Uganda with special reference to DFCU Bank Uganda Ltd. The objective of the study were to determine how procurement ... -
The causes of financial loss in Ugandan commercial banks: a comparative case study of selected banks
(Makerere University, 2021-02)The purpose of the study was to analyze the causes of financial losses in Ugandan Commercial banks by performing a comparative case study analysis of the three banks (Bank of India, Exim bank and Tropical bank). The study ... -
Combating money laundering risk in the banking sector: a case study of Tropical Bank Limited and Cairo Bank Uganda
(Makerere University, 2023-01)Money laundering is one of the biggest problems financial institutions face. The study was guided by specific objectives namely; (1) to identify challenges faced by Banks in combating Money Laundering, (2) to identify the ... -
Diversity and Employee Performance in the Banking Sector in Uganda: a case study of Barclays Bank Uganda
(Makerere University, 2016-10)The general objective of this study was to determine the effect of diversity in workplace on employee performance in the banking industry in Uganda. This was driven by the fact that organizations are under diversity model ... -
The effect of automated teller machine use on customer satisfaction in banking: a case study of Stanbic Bank, Mbarara Branch
(Makerere University, 2018-11-27)The purpose of the study was to assess the effect of ATM use on customer satisfaction in banking. The study is driven by the fact that ATM use ease access to bank services beyond working hours and days. This is supported ... -
Evaluating new product development process in the banking industry : a case study of Bank of Africa
(Makerere University, 2019-11)New product development is one of the main factors in achieving and maintaining relevance in the financial industry. The life cycle of products is very short in contemporary financial business environment and it is getting ... -
Evaluating the Effectiveness of Promotional Strategies at Tropical Bank
(Makerere University, 2019-10-29)Promotional strategies are the means of attracting new and retaining existing customers. Organizations use various promotional strategies from time to time to grab greater market share which in turn leads to profit which ... -
Evaluation of effectiveness of group lending in commercial Banks in Uganda: A case of Centenary Bank Mapeera Branch in Kampala
(Makerere University, 2017-11)This study was conducted to evaluate the effectiveness of group lending in commercial banks in Uganda, a case of centenary bank, Mapeera branch. The study examined the characteristics and motivations of group borrowers at ... -
Examination of digital adoption by customers in Uganda commercial banks: a case study of Absa Bank, Kampala
(Makerere University, 2021-09)The study examined the digital adoption by customers in Absa Bank. The study was guided by three research objectives; to establish the level of digital banking services adopted by customers in Absa; to analyze factors ... -
Examination of fraud in the Ugandan banking sector and its prevention: a case study of Post Bank Uganda Limited
(Makerere University, 2023-01)Bank fraud, defalcation and forgeries have unprecedented prepositions and dimensions in the banking industry. A report of the Uganda Bankers Association indicates that albeit the good performance of the financial system ... -
An Investigation into Factors Influencing Customer Adoption of Internet Banking in Uganda: A Case Study of the Banking Sector in Kampala District
(Makerere University, 2019-10-31)The purpose of this study was to investigate the factors influencing customer adoption of Internet Banking in the banking sector in Kampala District-Uganda with the specific aims of determining the factors that influence ... -
Investment in loans and treasury bills and the overall profitability of commercial banks: a case of Uganda
(Makerere University, 2012-10)Investigating the determinants of profitability of commercial banks has been one of the more popular topics among researchers in banking studies. Hence, to contribute to the existing knowledge, this study sought to analyze ... -
Technology Based-Service Quality and Customer Satisfaction in the Banking Sector in Uganda: A Case of Pride Microfinance Limited (MDI)
(Makerere University, 2019-09-25)The rise of digital channels is transforming the way in which banking services are provided. Globally, banks are exploring the use of self-service technologies to support customers in conducting banking activities without ...