Browsing School of Business (SB) Collections by Subject "Customer Satisfaction"
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The effect of automated teller machine use on customer satisfaction in banking: a case study of Stanbic Bank, Mbarara Branch
(Makerere University, 2018-11-27)The purpose of the study was to assess the effect of ATM use on customer satisfaction in banking. The study is driven by the fact that ATM use ease access to bank services beyond working hours and days. This is supported ...