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The role of operational risk management strategies in combating fraud in finanacial institutions. Case study Standard Chartered Bank
(Makerere University, 2013-09)
The study aimed at establishing the role of operational risk management in combating fraud in banking institutions focussing on Standard Chartered Bank Ltd. The specific objectives that guided the study were: to assess the ...
The threat of mobile money services to the financial performance of commercial banks in Uganda: A case of Stanbic Bank
(Makerere University, 2015-10)
Stanbic Bank is one of the banks that is affected by the advent of mobile money services. Since the advent of mobile money services in Uganda, the financial performance of the bank seems to have come under threat. Thus the ...
Determinants of loan defaults in commercial banks in Uganda: A case study of Ecobank (U) Ltd
(Makerere University, 2014-12)
This study was conducted in Ecobank Uganda and it was based on investigating the determinants of loan defaults in commercial banks in Uganda using Ecobank as a case study. The study included a study sample of 99 respondents ...
The effect of reward systems on employee performance in the banking industry: A case study of Finance Trust Bank
(Makerere University, 2014-10)
The purpose of the study was to find out the effect of reward systems on employee performance in the banking industry, a case of Finance Trust Bank (FTB). The study was guided by specific objectives which were to establish ...
Agency banking in Uganda: Opportunities and challenges a case study of selected banks in Uganda
(Makerere University, 2016)
The study focus was to examine the Opportunities and Challenges of Agency banking in Uganda. This was driven by the fact that agency banking is an innovative strategy of financial inclusion which is recommended by ...
Analysis of fraud in Uganda’s financial institutions
(Makerere University, 2017-11)
Fraud is one of the various problems of today’s business environment, rampant in almost every organization and sector worldwide but more rampant in financial institutions due to the money and near money instruments used ...
Effectiveness of electronic banking in meeting customer needs at Centenary Bank
(Makerere University, 2016)
Centenary Bank resorted to electronic banking as a means to provide convenient, secure,
efficient, reliable and less costly services to its customers. However, this strategic decision
was without shortfalls contrary to ...
Analysis of customer loyalty among local commercial banks in Uganda: A case of Finance Trust Bank
(Makerere University, 2017-08)
The study was carried out to analyze customer loyalty among local commercial banks in Uganda, a case of finance trust bank. The objectives of the study were; to find out the customer loyalty strategies currently implemented ...
Evaluating operational risk management in commercial banks in Uganda: A case of Commercial Bank of Africa
(Makerere University, 2017-10)
The study was carried out to evaluate operational risk management in commercial banks; a case of Commercial Bank of Africa (CBA) Uganda Ltd. Operational risk management was defined as the risk of loss due to inadequate or ...
Nature of financial statements; A major cause of loan default among SMEs: A case study of Stanbic Bank Uganda Ltd
(Makerere University, 2015-08)
The Research sought to establish the causes of loan default by SMEs with a specific focus on Stanbic Bank Uganda. The objectives of the study were:
i. To establish the quality of financial statements prepared by SMEs ...