Towards a model for implementing local e-government in Uganda
Abstract
The need to implement local e-government for improved service delivery is well
documented and various models have been proposed for this important task.
However, existing models are known to be suited for implementing e-government
in the developed countries at the national level. In the developing countries, the
technical and non-technical infrastructures are not as mature as those of developed
countries. Requirements for local e-government also differ from those at the
national level due to differences in technical, social and political factors, necessitating
customized local e-government implementation models. In developing countries,
local e-government implementation is also constrained by lack of information
about its requirements, with the possible risk of duplication of national experiences
and knowledge. The need therefore remains, to determine requirements and
customize existing e-government implementation models to suit local governments
in developing countries. This paper reports on a study that developed a model
for implementing local e-government in Uganda, as an example of a developing
country. The model which builds on an existing one defines dimensions of financial
constraints, ICT infrastructure, sensitization, training and social political factors
as pre-requisites for successfully implementing local e-government projects in
Uganda.
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