Browsing College of Business and Management Sciences (CoBAMS) by Subject "Banking"
Now showing items 1-3 of 3
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Contract, relational norms and outsourcing performance in Commercial Banks.
(2009-07)The research study focused on establishing the relationship between contract, relational norms and outsourcing performance in commercial banks. It was prompted by reports of increasing contract violations, low levels of ... -
The effect of automated teller machine use on customer satisfaction in banking: a case study of Stanbic Bank, Mbarara Branch
(Makerere University, 2018-11-27)The purpose of the study was to assess the effect of ATM use on customer satisfaction in banking. The study is driven by the fact that ATM use ease access to bank services beyond working hours and days. This is supported ... -
Servant leadership and sales force performance in the banking sector of Uganda
(Makerere University, 2011-02)The purpose of the study was to establish the relationship between servant leadership and Sales force performance in commercial banks of Uganda. The study adopted a cross sectional and quantitative survey design. ...