Now showing items 1-2 of 2
Assessing the adoption of mobile banking among bank customers in Kampala: A case study of DFCU Bank
(Makerere University, 2014-09)
This study assessed the adoption of mobile banking among bank customers in Kampala, Uganda. The main objective of this study was to assess the extent of adoption and usage of mobile banking as a financial service in Kampala. ...
Technology Based-Service Quality and Customer Satisfaction in the Banking Sector in Uganda: A Case of Pride Microfinance Limited (MDI)
(Makerere University, 2019-09-25)
The rise of digital channels is transforming the way in which banking services are provided. Globally, banks are exploring the use of self-service technologies to support customers in conducting banking activities without ...