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Critical parameters for adoption of Software Capability Maturity Model in Small and Medium Enterprises (SMEs)
(Makerere University, 2012-07)
Controlling and improving the processes used to develop software has been proposed as a primary remedy to the problems of schedule, over budget and non conformity to requirements in software development (Kurniawati et al ...
An adoption framework for electronic customer relationship management in developing countries: Case of Ugandan SMEs
(Makerere University, 2013-07)
eCRM is an important strategy for Small and Medium Enterprises (SMEs) to survive in today’s very competitive markets. eCRM enables SMEs to Venture into new markets both nationally and internationally. However, despite these ...