Application of information & communication technologies (ICTS) in knowledge management (KM) : case studies of the Center for Basic Research Library and the Privatisation Unit Library in Uganda

Abstract

The paper examines the concept "Knowledge Management (KM)". It examines how Information and Communication Technologies (ICTs) could be effectively applied in knowledge management. In this context, ICTs advantages and disadvantages are analyzed along with challenges and strategies towards effective ICT application in KM. Further, the paper is based on content analysis of numerous documents and electronic sources in KM. It was also based on a mini survey and follow up interview of the Centre for Busic Research (CBR) and Privatization Unit Libraries (PU) in view of establishing what the staff and users in these libraries understand by the term KM,process of KM and how ICT is applied in KM.