School of Business (SB) Collections: Recent submissions
Now showing items 121-140 of 1077
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Agency banking and customer satisfaction in commercial banks in Uganda: a case study of Centenary Bank
(Makerere University, 2023-09)The purpose of the study was to examine the impact of agency banking on customer satisfaction by customers of Centenary bank. The study was guided by three specific objectives which included; to establish the uptake rate ... -
Assessment of motivation of nurses at government hospitals in Uganda: a case of Mulago National Referral Hospital
(Makerere University, 2023-10)The study assessed motivation of nurses at Government Referral Hospitals, a case of Mulago National Referral Hospital. Motivation is key to inform health service quality delivered by nurses at the hospital. The study was ... -
Assessing the factors affecting maintenance of markets under Matip I: a case of Mbale central market
(Makerere University, 2023-12)This study examined the factors that affect maintenance of markets under MATIP I while considering Mbale Central Market as a case of study. The study was guided by study objectives which included identifying the causes ... -
Assessing the quality of the land acquisition process for national roads in Uganda: a case study of Luwero-Butalangu road project
(Makerere University, 2023-12)This study assessed the quality of the land acquisition process for National Roads in Uganda: A case study of Luwero-Butalangu road project. The study was guided by three objectives which included examining the process ... -
Effectiveness of fraud detection and prevention practices at KCB bank – Uganda
(Makerere University, 2023-12)The study was aimed at assessing the effectiveness of fraud detection and prevention practices at KCB Bank– Uganda as the case study. The study was guided by three specific objectives which included to assess the effectiveness ... -
Implementing sustainable procurement in Uganda. A case study of national forestry authority
(Makerere University, 2023-12)This study aimed at examining the implementation of sustainable procurement in Uganda in reference to National Forestry Authority. The study was premised on three objectives: to establish the drivers of sustainable procurement ... -
An assessment of the determinants of household sanitation and hygiene practices in Tororo Municipality, Tororo district, Uganda
(Makerere University, 2023-11)The study focused on the determinants of household sanitation and hygiene practices in Tororo municipality, Tororo District, Uganda. It was a cross sectional study conducted in Tororo Municipality western division between ... -
Competitive strategies adopted by pharmaceutical distribution firms in Kampala. A case of Nakawa division
(Makerere University, 2023-11)This study aimed to examine the competitive strategies adopted by pharmaceutical firms to distribute and sell their products in Kampala’s Nakawa Division. The study was premised on three objectives; To explore the different ... -
An analysis on utilisation of the agency banking channels of Bank of Africa in Mukono District: a case of Bank of Africa in Mukono District
(Makerere University, 2023-11)The study analysed agency banking channels and financial performance Bank of Africa in Mukono district. It looked at accessibility, low cost of service and increased customer transactions and findings are as below; ... -
Examining factors responsible for the present patterns of urbanization in regional cities in Uganda
(Makerere University, 2023-12)This study was conducted to examine the policy, legal, socio-economic and structural factors behind the present patterns of urbanisation in Lira City and Gulu City and suggest recommendations suitable for upgrading the ... -
Influence of logistics management information system practices on quality of reported stock data in public health facilities in Busoga region
(Makerere University, 2023-12)In Uganda, Health facilities across all levels of care must submit monthly reports to the National Health Management Information System (HMIS). The monthly HMIS 105 section 6 report is a critical tool that the Ministry of ... -
Impact of computer-assisted audit tools and techniques on the operational efficiency and effectiveness of civil society organizations: a case of Marie Stopes Uganda
(Makerere University, 2023-12)The purpose of the study was to find out the Impact of Computer Assisted Audit Tools and Techniques on Operational efficiency and effectiveness of civil society organizations, a case study of Marie Stopes Uganda a civil ... -
Social customer relationship management, service quality and customer retention in the banking industry in Uganda; a case of UBA bank branches in Kampala district
(Makerere University, 2023-11)The study examined the effect of social customer relationship management and service quality dimensions on customer retention among commercial banks in Kampala district, A case study of UBA Uganda limited. Social customer ... -
Family values, social capital and sustainability of family-owned businesses in Uganda: a case of Kampala District
(Makerere University, 2023-11)The purpose of this study was to examine the relationship between family values and sustainability of family-owned businesses, social capital and sustainability of family-owned business, the extent of application of social ... -
Improving financial management among owners of Micro, Small, and Medium-Sized Enterprises (MSMES) in Nakawa division, Uganda.
(Makerere University, 2023-09)Uganda is considered to be a highly entrepreneurial country, but it also has a high number of MSMEs (Micro, Small, and Medium Enterprises) that perform poorly and often close within the first year. The purpose of this ... -
Digital banking, service quality and financial performance at FINCA Uganda
(Makerere University, 2023-08)The study examined the relationship between digital banking, service quality and financial performance at FINCA Uganda Ltd (MDI). The study had three objectives: to establish the relationship between digital banking and ... -
Examining the constraints in the provision of affordable housing in national housing and Construction Company limited
(Makerere University, 2023-09)This study examined the constraints in the provision of affordable housing in National Housing and Construction Company Limited. The study was guided by three objectives which included examining what affordable housing is; ... -
The effect of credit risk management, interest rates and inflation on non-performing loans in commercial banks in Uganda
(Makerere University, 2023-10)This study examines the effect of Credit Risk Management, Interest Rates and Inflation on Non-Performing Loans in commercial banks in Uganda. The study was premised on three objectives; to examine the effect of credit ... -
Assessing the implementation of public transport regulations in Kampala City, Uganda
(Makerere University, 2023-12)The study intended to assess the implementation of public transport regulations in Kampala Capital City, Uganda. Specifically, it intended to investigate the extent to which public transport operators comply with existing ... -
Examining public sector procurement governance for the road subsector in Uganda: a perspective of Civil Engineers
(Makerere University, 2023-11)The study focuses on public sector procurement governance in Uganda's road subsector, emphasizing, among others, transparency, equity, and accountability. Grounded in Principal Agent Theory, the research addresses significant ...