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Now showing items 31-37 of 37
Loan Processing and Customer Satisfaction in Financial Institutions: A Case Study of United Bank for Africa Uganda
(Makerere University, 2018-10)
The purpose of this study was to examine the relationship between loan processing and customer satisfaction in United Bank for Africa with a view of encouraging a gradual reduction in loan processing turnaround time by ...
Analysis of the loan performance in Uganda’s credit institutions: a case study of Post Bank, Ntungamo Branch
(Makerere University, 2023-01)
The purpose of the study was to analyze loan performance in Postbank, Ntungamo branch. The
Objectives that guided the study included; to assess the factors influencing Loan Performance in
post Bank Uganda, to identify ...
Budgetary controls and financial performance of financial institutions in Uganda: a case study of Centenary Bank Uganda
(Makerere University, 2022-12)
The successful provision of basic banking products and services must not be devoid of an
effective budget control system if the organizational goals and objectives are to be achieved.
A detailed review of past studies ...
Evaluation of staff motivation in financial institutions of Uganda a case of finance trust bank (FTB), Kalerwe branch
(Makerere University, 2022-12)
The study evaluated staff motivation in financial institutions of Uganda, particularly Finance Trust Bank Limited (FTB), Kalerwe branch. The study objectives were: to assess the staff motivation interventions used in FTB, ...
Social media and the growth and expansion of financial institutions
(Makerere University, 2023-10)
This research examined the relationship between social media and the growth and expansion of financial institutions in Kampala, Uganda. Social media has become an essential tool for communication and information dissemination ...
Evaluation of customer care in financial institutions, a case study of DFCU bank, Jinja road branch
(Makerere University, 2023-11)
The study focused on evaluation of customer care in financial institutions; a case study of DFCU bank, Jinja Road branch. The study was guided by the following objectives: to establish the state of customer care provision ...
Foreign exchange risk management strategies in financial institutions; a case study of Diamond Trust Bank (U) Limited
(Makerere University, 2024-02)
The study examined the foreign exchange risk management strategies used in financial institutions in Uganda; a case study of Diamond Trust Bank Uganda Limited. The research was based on three objectives namely; to identify ...