Browsing College of Business and Management Sciences (CoBAMS) by Title "Social capital, interaction quality and performance of loans in commercial banks"
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Social capital, interaction quality and performance of loans in commercial banks
(Makerere University, 2011-06)When a bank grants a loan, it takes the risk that the borrower will not honour his debt hence the accumulation of non-performing loans. Loan officers have to transform a pure professional interaction into an informal and ...